If you receive any product that is damaged, incorrect or not as described, please contact our customer service within 48 hours of receiving it. Provide your order number and product photos, explain your problem and request. We will process it for you as soon as possible and give you a satisfactory answer.
1. If you need to return or exchange the product, please send it back to us in its original condition with your order number and contact information. Please refer to "Return Policy"
for detailed policy.
We will refund or resend the product according to your request after receiving the return.
Please note that since our products are customized, we do not accept returns or exchanges requests due to personal preferences unless the product has quality issues or does not match your design.
2. If you have any other questions or suggestions, please feel free to contact our customer service. We will reply to you within 24 hours. We appreciate your support and trust in us. We hope you enjoy our products and services.